Customer reviews
Amazing service
Review by J. V. on 17.12.2023 23:46:50( 5 / 5 )
Hello everyone,
For a long time my local telescope store SkyHunters has helped me out with all of my astro questions and needs, but as one of their employees got ill, I decided to give it a try and try to first of all get the information that I needed and in the end, it the product will fit my needs - make an order.
Can't really comment on the quality of the product as the weather in Latvia from where I'm from has been miserable since October, but the service I got was outstanding.
Since day one Astroshop's team how been welcoming and answered all of my questions (even the stupid ones :D) that I had a hard time to understand as I have been into this hobby only for a year.
Shipping? At first I was worried do they even have the product in stock as advertised, but my concerns were only based on my experience dealing with online stores in Latvia.
Indeed the product was in stock and I received it in about a week even tho the store I'm usually purchasing my products from, who actually buy them from Astroshop, state that it usually takes around three weeks.
Not only I received my order, but they even attached a personal touch buy putting in a small pack of HARIBO candies. Seemed funny at first, but when I cooled down, I realised that this store is even more amazing than I originally though when picking up my package from UPS.
Thanks again to Astroshop team for their care and amazing customer service!
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