Customer reviews
good but huge flaws so it doesnt work as intended :-(
Review by M. N. on 04.02.2024 22:36:44( 1 / 5 )
it was supposed to be easy to setup but i have a Skywatcher AZ-GO2 mount,i selected the Skywatcher Synscan under mount and it wanted me to da a 3 point alignment whichich i already had done and wanted me to check my cable which i just have used to run the synscan app on my labtop so it refused to connect.i tried to connect with Skywatcher synscan beta same problem.i then tried to connect to Skywatcher virtuoso and it did accept it so now i can actually use the mount somewhat i can use the goto but when i want to activate tracking it refuses with an failed to tracking.so i still have to use my Skywatcher synscan app to activate tracking every time i have done a goto command.i have read in ZWO forums with others had similar problems with synscan Alt-az mounts from long time ago so apperantly they have not fixed their synscan drivers yet :-(
Apart from the connection problem witn synscan drivers the software seems really good,but i cant tell as i dont have a mount driver thats works...
Response on this review by our expert Ulrich Zehndbauer
on 16.02.2024 14:47:49Thank you for your feedback. Please contact our serviceteam to check out this problem and I am sure we will find proper solution, since this is the first time we hear about such problems wis the AsiAir. Your mount is probably not supported by the system in the worst case.
Thanks,
Your team Astroshop
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