Customer reviews
disappointing
Review by RobyBalo on 20.05.2013 18:56:19( 1 / 5 )
I bought this telescope 14/05/2013 but unfortunately it was delivered to me with dozens of missing parts. Counterweights, skyobject locator kit, cooling fan and its battery pack.
the first email was ignored ...
disappointment....
Review by M. B. on 02.03.2013 21:31:22( 1 / 5 )
I bought this Orion 14" SkyQuest Dobson a month ago, but unfortunately it is missing literally dozens(!) of parts.
Also the collimator I ordered with the telescope proved to be incomplete.
Despite several mails and phone calls, after a month I am still waiting for the rest of my now only half-complete telescope and the missing adaptor sleeve for the collimator to arrive.
Every mail I sent to astroshop.de was simply ignored, not even a confirmation was received.
Telephone calls always end with promises about being called back,
but so far, I've heard nothing but promises.
I must say that I'm utterly disappointed by the aftersales service at astroshop.de so far....
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